Our Promise

BracesAndSupports.com will always seek to exceed your expectations in every regard. While other companies create policies, guidelines, and rules that are designed to protect themselves, we do everything to protect your best interests.

Our policies at BracesAndSupports.com are built around taking care of you, the customer. We show this in the Guarantees we offer for the pricing, quality, and service you will consistently receive from us.  We welcome any opportunity to support you!

Best Pricing Guarantee

We guarantee to match pricing if you find a product we sell for a better price. We guarantee factory direct pricing with a savings of at least 10% from other direct-to-consumer websites selling medical-grade braces and supports. We guarantee up to 30% savings over what you would pay in cash at a doctor’s office or hospital.

Best Quality Guarantees

All of our products are warranted for life. This means if there is ever a manufacturer defect we will replace it with two of the same product free of charge. All of our products are guaranteed for life. This means if you ever need a product replaced due to wear & tear we will replace it free of charge.

Our Best Service

  • We have expert consultants on staff ready to answer any of your questions about the products we offer.
  • We guarantee product availability in all sizes, or we will buy a comparable model from our competition (at no additional cost to you), and ship it.
  • Orders will be processed within 1 hour of receiving them and shipped within 24 hours.
  • Products are shipped from our West Coast, Mid West, or East Coast warehouses for quickest delivery to you!
  • You have our 3-day delivery guarantee or a 1-day expedited delivery if you need your product fast.
  • Products may be returned or exchanged within 1 week of receiving your package; for details on our returns & exchanges policy click here.